At CuddleUp.com we recognize that your privacy is important. This Policy discloses the privacy practices for CuddleUp.com (hereafter referred to as "Company") and our family of Websites (collectively, the "Site"), as well as related products and services we may offer to you (collectively referred to as the "Services"). This Policy also covers how personal and other information that we receive or collect about you is treated. Please read the information below to learn the following regarding your use of this Site.
If you have any questions about this Policy, please feel free to contact us at: legal@CuddleUp.com
1. Types of Information We Collect
In order to use different services offered by CuddleUp.com it will be necessary to gather certain information from you. Use of this information will be limited to the purposes for which it was intended and will not be used for unanticipated commercial purposes. Information will be used to the extent necessary to improve functionality and comply with applicable laws.
CuddleUp.com passively gathers information including cookies and IP addresses. This information will not be shared with third parties for commercial purposes but to improve functionality by tracking user preferences, enhance site navigation, and detect fraud or intrusive activities.
Other activities including registration of accounts and submission of profile content may require us to gather certain personal information which may include but is not limited to your name, age and location. When verification services are requested or required we will ask for additional personal information such as your telephone number. Other services where personal information may be collected include: (a) entering a sweepstakes or contest; (b) signing up for special offers; (c) sending us an email, self-publishing or signing up for subscription services; (d) submitting payment information when ordering and purchasing products and services on our Site (e) submitting a complaint form.
We will not collect personal information that you have not voluntarily provided to us. Please do not provide any personal information you wish to keep private in your publicly viewable profile. All of your information both personal and passive will be protected, and stored no longer than necessary or as required by law.
2. Use of Information
3. Release of Information
We will not sell, trade, or rent your information to third parties. We remind you that users may provide links in their profiles or through private messaging. These third party sites may employ different privacy practices. We encourage you to research their privacy policies and do not specifically endorse third party sites that may be linked. This document only addresses the use and disclosure of information we collect from you. We are not responsible for the policies or practices of third parties.
Although it is not our policy to share your information with third parties we may share it in special instances under a good faith belief that such disclosure is reasonably necessary to comply with laws, regulations or legal requests or in emergency requests from law enforcement.
In such cases, we will disclose information in response to a valid court order, subpoena, or if circumstances require us to cooperate with a law enforcement investigation. We fully cooperate with law enforcement agencies in identifying those who use our services for illegal activities. We reserve the right to request additional information from you.
We also reserve the right to report to law enforcement agencies any activities that we in good faith believe to be unlawful or are in violation of our terms of service.
4. Updating Information
You may access and edit information that you have submitted to us. Either through your account interface or by emailing CuddleUp.com when you are unable to edit or update information on your account and you would like it deleted or removed.
Attn: Privacy Compliance Officer
Please include your name, address, and/or email address when you contact us.
5. User Choices on Collection and Use of Information
We may, from time to time, send you email regarding new products and services. You also have choices with respect to cookies. By modifying your browser preferences, you have the choice to accept all cookies, to be notified when a cookie is set, or to reject all cookies. If you choose to reject all cookies some parts of our Site may not work properly.
6. Security of Your Information
At our Site you can be assured that your information is secure, consistent with current industry standards. We strive to take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of your information For example:
- We work hard to ensure that the data we collect is reliable, accurate, complete and current. We encrypt all information in order to prevent unauthorized parties from viewing such information when it is transmitted to us. We also only keep collected information for as long as reasonably necessary. We use it only for the purposes for which it was collected or to comply with any applicable legal or ethical reporting or document retention requirements.
- We limit access of your information to specific employees, contractors, agents or our legal advisors who have a reasonable need to review it. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.
- Access by you to your personal information and account is available through a password and unique customer ID selected by you. This password is encrypted. We recommend that you do not divulge your password to anyone.
In order to most effectively serve you, credit card transactions and order fulfillment are handled by established third party banking institutions and processing agents. They receive the information needed to verify and authorize your credit card or other payment information and to process your order.
Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your information you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) the security, integrity and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.
CuddleUp.com has no control over information you have shared on third party websites or off of this website.
If you choose to interact with other users of CuddleUp outside of the website this is done so at your own risk. CuddleUp cannot screen all users or substantiate allegations reported by other users. Use common sense and your better judgement.
8. Law Enforcement Cooperation Policy
As discussed above, the information you have voluntarily shared with us or that you have chosen to report may be shared with law enforcement or government agencies whenever appropriate.
User information and Terms of Service violation reports are archived according to the CuddleUp.com document retention policy and will be made available whenever necessary.
Law enforcement requests for information should be directed to firstname.lastname@example.org.