Cuddleup.com shall not issue cash refunds and any billing errors reported will be directed to our billing service provider for resolution. Cuddleup.com may, at their sole discretion, grant credits in the form of membership credits to resolve customer service issues.
Refund requests will be handled on a case-by-case basis. If you are not satisfied with the service or wish to request a refund, please contact the support team and explain the issue in full detail.
For questions and billing inquiries please contact us